Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Evolution Air Fresheners LTD. Throughout the site, the terms “we”, “us” and “our” refer to Evolution Air Fresheners LTD. By visiting our website and/or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.
By accessing or using any part of the site, you agree to these Terms. If you do not agree to all terms and conditions, you may not access the website or use our services. Any new features or tools added to the store shall also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. Your continued use of the site following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose. Any violation of the Terms may result in immediate termination of services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time. Your content (excluding credit card information) may be transferred unencrypted and may involve transmissions across networks. Credit card details are always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We do not guarantee that the information on this site is accurate or current. It is provided for general purposes only and should not be solely relied upon for decision-making.
This site may contain historical information, which may not be up to date. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.
SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES
Product prices are subject to change without notice. We reserve the right to modify or discontinue any service at any time without liability.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products may be available exclusively online and are subject to availability. We reserve the right to limit the sales and quantities of any product or service at our sole discretion.
We do not warrant that the quality of any products, services, or other materials purchased will meet your expectations.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. You agree to provide current, complete, and accurate purchase and account details.
If we suspect an order is fraudulent or violates our policies, we may cancel it and attempt to contact you via the information provided at checkout.
SECTION 7 - SHIPPING POLICY
Orders are typically processed within 1-2 business days. Shipping times vary based on the destination and selected shipping method.
We are not responsible for delays caused by third-party couriers or unforeseen circumstances such as weather, customs clearance, or strikes.
SECTION 8 - WARRANTY POLICY
We stand by the quality of our products. If you receive a defective or damaged item, please contact us within 7 days of delivery to arrange for a replacement or refund.
This warranty does not cover:
- Normal wear and tear
- Damage due to improper use
- Incidents caused by external factors such as water, heat, or chemical exposure
SECTION 9 - PRIVACY POLICY
Your personal data is collected, processed, and stored in accordance with our Privacy Policy.
We only use customer information to:
✅ Process and fulfill orders
✅ Improve our products and services
✅ Communicate promotions, if opted in
We do not sell or share personal data with third parties, except when required for order fulfillment (e.g., shipping carriers, payment processors).
For full details, please refer to our Privacy Policy.
SECTION 10 - PROHIBITED USES
You are prohibited from using the site or its content:
- For any unlawful purpose
- To solicit others to perform unlawful acts
- To infringe on intellectual property rights
- To transmit viruses or any other type of malicious code
- To collect or track the personal information of others
- To spam, phish, scrape, or interfere with security features of the site
We reserve the right to terminate your use of the Service if you violate any prohibited uses.
SECTION 11 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
In no case shall Evolution Air Fresheners LTD, our directors, employees, or affiliates be liable for any loss, claim, or indirect damages resulting from your use of our service or products.
Our liability is limited to the purchase price of the product in question.
SECTION 12 - INDEMNIFICATION
You agree to indemnify, defend, and hold Evolution Air Fresheners LTD harmless from any claim or demand arising from your breach of these Terms or violation of any law.
SECTION 13 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall still apply.
SECTION 14 - TERMINATION
These Terms remain in effect unless terminated by you or us. You may terminate these Terms by ceasing to use our site.
We may also terminate this agreement if we suspect a breach of these Terms.
SECTION 15 - GOVERNING LAW
These Terms are governed by UK laws and shall be interpreted accordingly.
SECTION 16 - DISPUTE RESOLUTION
If a dispute arises, customers should contact us first at [your email] to attempt resolution. If unresolved, disputes shall be settled under UK law.
SECTION 17 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. It is your responsibility to check for updates. Continued use of our site after changes constitutes acceptance of the new Terms.
SECTION 18 - CONTACT INFORMATION
For any questions about these Terms, contact us at:
📍 Evolution Air Fresheners LTD
38 Richmond Avenue, TF2 7EF, Telford, UK